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This article is part of the www 101 Series, a series of articles for people who are new to the Internet and are looking to learn the basics.

Social media is a great way to engage with customers and listen to what is going on in your industry. Just like any business activity, you should conduct research and develop a plan before launching a social media initiative.

Introduction to Social Media continued >>

This article is part of the www 101 Series, a series of articles for people who are new to the Internet and are looking to learn the basics.

So, you are ready to create a website for your small business or non-profit organization – that’s great. But you may not be sure where to start. This article provides an introduction to the key activities involved with planning and developing a website.

• Register domain name
• Purchase website hosting
• Write content
• Create website design
• Gather images and multimedia
• Plan for search engine optimization
• Monitor your website with analytics
• Market your new website
• Maintain your website

Build your Website continued>>

Some of the small business owners I work with recognize the value of launching a website and participating in social media, but are not sure where to start. The business owners are experts in their industry but haven’t had a chance to spend much time on the Internet. Some are not really into computers and some don’t have a high comfort level with technology.

www 101 Series continued>>